Refund Policy #
Please review our refund conditions carefully before submitting a refund request.
Before You Ask for a Refund #
If you have purchased Sigma Reactjs Laravel Ecommerce Template/Script and are experiencing a technical issue, we strongly recommend contacting our Support Ticket Channel first. Our support team will assist you in resolving the issue as quickly as possible.
When Am I Eligible for a Refund? #
- ✅ The item was purchased but has not been downloaded.
- ✅ The same item was accidentally purchased multiple times and has not been installed or used.
Refunds Are Not Processed in the Following Cases #
- ❌ You no longer want the item after downloading it.
- ❌ The item did not meet your expectations or you believe it is of low quality.
- ❌ You simply changed your mind after purchasing.
- ❌ You purchased the item by mistake and already downloaded it.
- ❌ You do not have sufficient expertise or technical knowledge to use the item.
- ❌ The item is not customizable because you only have a Regular License.
- ❌ The payment gateways included in the application do not operate in your country or region.